Terms & Conditions

1. Eligibility

  • Only legally operating hotels—budget, boutique, midscale, or luxury—with valid licenses and physical infrastructure are eligible to register.
  • HM360 / WSDH reserves the right to approve or reject any application based on internal review, accuracy of submitted details, and legitimacy of operations.

2. Registration and Payments

  • Basic Listing is free of charge for all eligible hotels
  • Premium Page Setup is a one-time charge.
  • Payment must be completed in advance before profile setup and activation.
  • No recurring visibility charges will apply to Premium Page holders.

3. Profile Content Requirements

Hotels opting for Premium Page must submit:

  • A completed Self-Declaration Profile Form with accurate details.
  • Latest, high-resolution photographs of the property and/or event spaces.
  • Accurate information on rooms, amenities, pricing, and unique highlights.
  • HM360 may reject content that is outdated, poor quality, or misrepresents the property.

4. Visibility & Booking Model

  • Premium profiles include direct access buttons: Call Now, WhatsApp, Location, Website, and Book Now (if enabled).
  • The 2026 HM360 Instant Booking App will be launched with two pricing models:
    1. Structured Fixed Fee Model (₹25,000 – ₹2,00,000 annually, based on hotel volume).
    2. Commission Model (7–12% commission on confirmed bookings).
  • For 2026 only: Premium Page hotels will get free access to the booking app—no commission or fees.

5. Profile Modifications

  • Any modifications or updates requested after initial publication will incur a service fee of ₹2,499 + GST.
  • Mandatory profile refresh/update will be scheduled every 2 years to ensure accuracy.
  • Corrections required due to HM360 error will be free of charge.

6. Refund Policy

  • Once profile setup and integration begin, fees are non-refundable.
  • If a listing is rejected before publishing, a partial refund may be issued after deducting administrative charges.

7.Content Usage & Rights

  • By submitting content, hotels grant HM360 the right to display and promote it across World Stay Digital Hub (WSDH) and related marketing channels.
  • HM360 does not claim ownership of content but may optimize, crop, or format submissions for design and consistency.

8. Termination & Removal

HM360 reserves the right to suspend or remove profiles that are found to be:

  • Providing false/misleading information.
  • Operating without valid licenses or required standards.
  • Engaging in unethical or fraudulent practices.

No refunds will be issued in such cases.